FAQ

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How Can I request a private tutor?
You may fill up the request form, and we will get in touch with you for additional information if needed. If you do not wish to use the contact form, you may give us a call directly at 68993901.

How do you know what kind of tutor is suitable for me?
You may inform us about your requirements and needs when contacting us. We’ll do our very best to source somebody who best suited the requirements you have.

May I know the tuition fees rate for different education levels?
Kindly make reference to the tuition rate’s page. Take notes that some private tutors may ask for a much lower or maybe higher tuition rate – The exact rates may differ according to specific tuition job as a result of different factors such as tutors’ experiences, tutors qualifying measures, location of tuition, number of subject areas, demand for the tutors along with others.

Do I need to pay any agency’s fee?
We’re providing this service free of charge; however, we do obtain commission from the private tutors. No other hidden cost is incurred, and we’ll let you know if there is any fee upfront (if applicable).

How do I make payment?
You’ll pay the tuition fees to us (50%) instead of giving it the tutor as a commission (For the 1st 2 weeks). For the next payment (every 2 weeks or month, according to the agreement involving both, you and your tutor), you’ll pay the balance of the tuition fees (50%) directly to him/ her.

May I know the methods of payment?
You may choose to transfer the fee to us through online or ATM bank transfer or by cheque. Or otherwise, we may also arrange a despatch to collect it at your home.

May I request the home tutor to buy the assessment books for the child?
Certainly. Parent will have to pay for the assessment book ( all receipts will be provided), other than in situations where the teacher agrees to pay for it. Then again, we’d highly recommend you to allow the teacher to conduct the very first session, to enable  him / her to access the standard of your child to obtain the appropriate guidebook and resources.

What happen if I have a problem with the home tutor?
Be certain to call us at once. We’ll look into the matter and replace another suitable tutor for you. We’re hate and dislike irresponsible private tutors. To be a trustworthy tuition agency, we’ve been striving to locate the ‘black sheep’ among the dedicated tutors as a way to blacklist them. By offering your own observation of the tutor to us, you can assist various other parents, and we greatly appreciated that.

After a few weeks of lessons, can I still change the tutor?
Of course. We understand that some pupils are making an afford to interact with the tutor, and possibly it doesn’t work out over time; we really valued the effort and time spent. Please call us and tell us about it, and we will source and locate a more efficient tutor available for you.

 

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